How Do I Setup My Email Client?
We have easy to use guides, or contact Tech Support at support@axiom-tech.net or 207-255-0679
How Do I Power Cycle My Equipment?
1. Power Cycling the Router
The Router, (whether wireless or wired, connects your computers to the Internet through the POE, “Power Over Internet”. In some instances, your router may need to be power cycled to reset it. In order to do this, take your power supply cord and unplug it from your wall receptacle, wait two minutes before plugging it back in, then reboot your computer and check to see if you can connect to the Internet.
Make sure your router lights are on.
2. Power Cycling the POE
The POE’s (small box connected to outside wire that comes into your home, powers the radio receiver), power supply cord should be unplugged from your wall receptacle, wait two minutes before plugging it back in, reboot your computer and then check to see if you can connect to the Internet.
If your POE is a model with lights, make sure they are lit.
This procedure is helpful after storms, routing changes, equipment movement etc. Power cycling recaptures any protocols needed to bring you to the Internet.
If you have followed both these steps and still are not able to connect to the Internet, then please contact Tech Support at support@axiom-tech.net or 207-255-0679 for assistance.
Why Do I Get So Much Spam?
Spam is cheap marketing, sending messages to millions of people for costs of less than a dollar. This is only possible because spammers shift the burden of cost from the sender to the receiver. Sadly some people also actually buy some of the goods offered. All of this means that spammers are not likely to stop spamming in the near future. So PLEASE DON’T BUY ANYTHING ADVERTISED BY SPAM! This will only make them spam more. If there is something advertised by spam that actually interests you, find it somewhere else on-line. Avoid buying products promoted by spam and find out more about spam here.
Contact Tech Support to change your Spam Filter settings at support@axiom-tech.net or 207-255-0679.
What Is Spyware & Malware?
Spyware and Malware is a general term used to describe software that performs certain behaviors such as advertising, collecting personal information, or changing the configuration of your computer, generally without appropriately obtaining your consent first.
How Do I Protect My Computer From Viruses, Spyware & Malware?
Axiom recommends installing Anti-Spyware and Anti-Malware programs on your computer. These programs are free, and the companies that offer these products are committed to helping you protect your computer. Once the programs are installed, be sure that you update the Anti-Spyware and Anti-Malware definitions every week, and scan your computer at least once a week.
Recommended Anti-Virus:
AVG Antivirus & Security Suite - Available at Axiom $56.95
AVG Enterprise Edition for Networks – Call for pricing
Recommended Anti-Spyware (free):
Spybot
Adware
Spysweeper
Recommended Anti-Malware (free):
The National Cyber Security Alliance’s Top Eight Cyber Security Practices are practical steps you can take to stay safe online and avoid becoming a victim of fraud, identity theft, or cyber crime.
1. Protect your personal information. It’s valuable.
2. Know who you’re dealing with online.
3. Use anti-virus software, a firewall, and anti-spy software to help keep your computer safe and secure.
4. Be sure to set up your operating system and web browser software properly, and update them regularly.
5. Use strong passwords or strong authentication technology to help protect your personal information.
6. Back up important files.
7. Learn what to do if something goes wrong.
8. Protect your children online.
Find more info about keeping yourself and your family safe online here
What Is An Intranet?
Intranet: A Private Internet
A closed version of the Internet is an “Intranet,” which is a private, or at least semi-private computer network. It relies on the basic Internet protocols (those unique addresses that every computer online has), as well as the same type of network connectivity between machines. But unlike a basic local area network (LAN), an Intranet doesn’t require that all the computers on this network to be within the same room or building. As with the Internet, the network can rely on the public telecommunication system to connect distant computers together.
The difference is that this semi-closed network is basically protected by firewalls or other encryption, making it like an exclusive club. This is perfect for a business that has information that it wants employees or partners to see, but not any one else. Others can try to access it, but without the right password or other protocol, access is denied.
For more information, contact Axiom’s Engineers at 207-255-0679 or sales@axiom-tech.net